Our Intelligent Guarantees
No-Breakdown Guarantee!
We completely understand the inconvenience of having your furnace break down unexpectedly. That’s why we proudly offer a no-breakdown guarantee on all of our Furnace Tune-Ups, ensuring that you don’t have to worry about any unexpected breakdowns. In the unlikely event that something goes wrong, we will fix it free of charge (as long as you follow one of our recommendations if any problems are found). Choose our no-breakdown guarantee and experience the peace of mind that comes with having a reliable and long-lasting furnace.
We value your home guarantee
Our Service Experts use floor-protecting shoe covers and tarps to protect your home. We make sure they leave your home's interior in the same condition it was in before they arrived. If we don't get it to your satisfaction, we will clean your home.
We value your safety guarantee
Our Service Expert will arrive in an Intelligent truck, wearing an Intelligent uniform. All of our Service Experts carry identification cards, which you may ask to see before letting them in your home. Intelligent is fully licensed and insured for your safety and protection.
We value your time guarantee
Our call center is open 24 hours a day, 7 days a week. Our experienced Customer Service Representatives will help schedule an appointment that is convenient for you. We also offer easy online scheduling. Before our Service Expert arrives at your appointed time, we will give you a call so you don't have to waste your valuable time waiting or worrying.
“no lemon” guarantee
Manufacturers have admitted that 3% of their equipment comes from the factory with some kind of defect. We guarantee that when the equipment we have installed is maintained and operated in accordance with the manufacturer's operation and maintenance manuals, should your compressor or heat exchanger fail in the first five years, we will replace it with a brand new current model free of charge.
workmanship guarantee
Our Service Experts are the best in skill, attitude, and workmanship. We provide ongoing training keeping them up to date with new market developments. That means you get the most knowledgeable Service Expert in the business. They will care for your home and complete the job in a timely manner with precision. They will clean up when they are finished and will take personal responsibility for your satisfaction. They will not smoke or use profanity in or near your home and are drug-free.
lifetime replacement guarantee
Intelligent Service warrants and guarantees to the original purchaser, that should a Customer accept and purchase Intelligent's recommended repair, such repair shall be free from defect in materials and workmanship under normal use and conditions for as long as the customer owns the residence in which the recommended repair was provided or until the Unit in which the Covered Repair was performed, if applicable, is replaced.
we value your satisfaction guarantee
We agree to accept responsibility for your complete satisfaction with the materials we use and the workmanship we provide. During the first year, if you are dissatisfied with our service or our people for any reason, we will do whatever it takes to make it right and correct the problem to your satisfaction.
Real Proof That Smart Service Works
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Situation was resolved quickly and everything is back to working as usual. Lowden is a great technician and a nice guy. I highly recommend Intelligent Service.- Jim Z.
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“He prioritizes customer service and devises a plan that is best for the homeowner!”- Javeria A.
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- Alyssa J.
Brian was very friendly and knowledgeable. He explained the problem, our options, and what his recommendations were. He worked very fast, too, and we ended up paying a little less than what was originally estimated. He also made sure everything was put back together and even cleaned up afterwards. We are very happy with his service and appreciate his professionalism. We’ll definitely look to Intelligent Service again for any plumbing issues. Thank you so much! -
I've called Intelligent Plumbing quite a few time over the last 8 years for any plumbing related issues I had around the house abd must say that every single time they have been honest, courteous, and professional. They came in, repaired what needed to be fixed, and made sure the work are was clean before leaving. I've had great interactions with the techs that came to repair the issues and I will continue to use their services for years to come.- Nyght O.
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Our water heater was starting to leak, after having a consultation of our options with a tech, we ordered the replacement for installation. The technician was informative of his steps and provided the pricing & cleaned up the area and explained anything new.- Ann I.
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James was very thorough at checking for issues. It turned out all we needed was silicon caulk that a previous contractor had omitted. So the cost was minimal and there was no up selling.- Steve S.
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- Rich J.
They informed us what they could do and what options were an available going forward to avoid further issues. They provided us with a reasonable rate after observing the type of problem and if we were okay with the plumber going ahead and fixing issue. He took his time and was pretty thorough.
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On one of the coldest days of the year, our furnace was barely working, and we were starting to worry. They responded quickly, diagnosed the issue efficiently, and got everything running smoothly again. We’re so grateful for their help and highly recommend them to anyone in need of HVAC services!- Arun
We make it simple to get the comfort your home needs today, with payment plans that fit your budget and lifestyle.