Giving Back: Our Commitment to Doing What’s Right
In the spirit of giving back and supporting families in need, we are working towards launching our new initiative—the “Do What’s Right” Program. Through this program, Intelligent Service plans to give away 1 free furnace and 1 free air conditioning system each year to deserving individuals or families in our local community.
While this program is still in development, our goal is simple: to provide comfort and peace of mind to those facing financial hardships, unexpected life challenges, or health concerns. Heating and cooling are essential for safe, comfortable living in Chicago’s unpredictable weather, and no family should have to go without them.
As a company built on integrity and treating customers like family, giving back has always been part of who we are. Our founder, Bob Kerr, and now his son Jason Kerr, have always believed in doing what’s right—even when no one is watching. This mindset drives our commitment to safety, fair pricing, and honest service.
The “Do What’s Right” Program reflects this mission. By offering critical HVAC equipment free of charge to those who need it most, we hope to create meaningful change and ease burdens for hardworking families throughout the Chicago area.
At Intelligent Service, we believe in using our skills and resources to uplift our community through HVAC and plumbing services and compassionate action. The “Do What’s Right” Program is one way we aim to give back and make a lasting difference.
As we move forward with this exciting new chapter, we invite our customers, friends, and partners to stay tuned and join us in spreading warmth and comfort where it’s needed most.
Want to learn more or be part of our community efforts?
Contact Intelligent Service today to learn how you can get involved or help us identify deserving recipients for the upcoming “Do What’s Right” Program.
Real Proof That Smart Service Works
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James was very thorough at checking for issues. It turned out all we needed was silicon caulk that a previous contractor had omitted. So the cost was minimal and there was no up selling.- Steve S.
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Edgar from Intelligent Service was the best plumber I've ever had. He was kind, courteous, and a great problem solver. As with most repair jobs, once you open that wall, a million unexpected things go wrong. Edgar solved every problem and did so in a way that kept the job from turning into a massive beast of torn out tile or cut-outs behind cabinets, blah blah blah. I would fully recommend Intelligent to anyone with an old home that perhaps was not updated correctly in the past- and needs a creative thinker to solve your weird plumbing problems.- Teegan N.
Also- the person who called me to schedule everything and check on times was very well spoken, kind, and competent- something I unfortunately have found lacking in many repair service companies of late. So kudos to the office side of this company as well! -
Just had an auto-water shutoff (Flologic) installed by Johnny. He quoted a fair price and we were able to get the work scheduled a few days later. He was professional and courteous. Overall a great experience and would definitely recommend.- Ben H.
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Our tech took the time to explain the work required for our plumbing. I’ve worked with other companies over the years, and this company goes above and beyond as far as customer service.- Scott S.
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I'm new to the Mount Prospect area and am very happy to have stumbled upon Intelligent Service for my plumbing, heating, and cooling needs. I am a first-time homeowner and used Intelligent to fix several of the problems that were found on our home inspection. Every single person who has come to my home from Intelligent has been super kind, knowledgeable, and excellent at what they do. As a woman, I also love that they send a picture of the service technician you can expect to come to your home as an added safety feature.- Kelly C.
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I've called Intelligent Plumbing quite a few time over the last 8 years for any plumbing related issues I had around the house abd must say that every single time they have been honest, courteous, and professional. They came in, repaired what needed to be fixed, and made sure the work are was clean before leaving. I've had great interactions with the techs that came to repair the issues and I will continue to use their services for years to come.- Nyght O.
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On one of the coldest days of the year, our furnace was barely working, and we were starting to worry. They responded quickly, diagnosed the issue efficiently, and got everything running smoothly again. We’re so grateful for their help and highly recommend them to anyone in need of HVAC services!- Arun
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- Rich J.
They informed us what they could do and what options were an available going forward to avoid further issues. They provided us with a reasonable rate after observing the type of problem and if we were okay with the plumber going ahead and fixing issue. He took his time and was pretty thorough.
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