About Intelligent Service

Intelligent Service is a family-owned business on a mission of greatness, and our company was originally founded by Bob Kerr in 1979—an experienced plumber who wanted to raise the bar by providing exceptional craftsmanship and superior service instead of the typical plumbing options offered in the Chicago area. While the business started as Robert Kerr Enterprises, it evolved over the years to become Kerr Mechanical Corp., Intelligent Plumbing Services, and today we're known simply as Intelligent Service.

To really learn about Intelligent Service, you need to start by taking a look at the principles that make up our company’s core values. As an award-winning, BBB-accredited company, we strive to provide service that:       

  • Makes safety the top priority—for our family and yours
  • Delivers superior results with guaranteed workmanship
  • Keeps our employees happy with a positive work environment
  • Demonstrates the highest level of integrity with every job we take on
  • Minimizes errors with our "think twice, act once"

How Einstein Became Our Symbol for Intelligent, Expert Service

While our company name today reflects the broad umbrella of quality, intellectual solutions we provide to local homeowners, our owners realized that we still needed a symbol that would bring our mission to life. Our customers often comment that our crews are “really bright” and “like plumbing scientists,” so we started thinking about symbols that would best represent intellect, science, and appreciation for the trades.

After reading an article about Einstein, our owners came across this legendary scientist’s quip that “If I could do it all again, I’d be a plumber”—and BOOM! The logo for Intelligent Service was created.

The way we see it, what better way to brand our business than by associating it with one of the smartest people to have ever graced the planet? From that day forward, we’ve continued to evolve with the times and technology, and—just like Albert Einstein—we’re on a constant quest for knowledge and mastery of our trade.  

Award-Winning Chicago Plumbing and HVAC Services—Guaranteed

Einstein revolutionized the world of science, and Intelligent Service is dedicated to providing Chicago plumbing services and home solutions that also break the mold—giving our customers superior results, exceptional courtesy, and fast, affordable solutions for keeping their homes’ plumbing and HVAC systems in top condition.

We’re proud to be a multi-year winner of the Angie’s List “Super Service Award,” and trusted throughout the region for delivering:   

  • Professional Chicago HVAC services for heating and cooling systems
  • Emergency service calls 24 hours a day, 365 days a year
  • Affordable pricing with flexible financing options
  • Comprehensive indoor air quality and purification support
  • Full-service plumbing solutions from certified, in-house experts
  • Lifetime warranties on workmanship and manufacturer warranty coverage

Discover Why We’re the Trusted Choice for Chicago HVAC and More!

Over the 40+ years that Intelligent Service has been offering plumbing services to the Chicago region, we’ve helped countless homeowners get the safe, functional, and efficient homes that they deserve. From start to finish, we strive for intelligent solutions and impressive results for all of your plumbing and HVAC needs, so give us a call today to learn more about the advantages that make us stand out from other local providers. You can also request service and a free, no-obligation estimate now by filling out our simple online form!        

Intelligent Service Office Intelligent Service


  • 709 N Main St Mount Prospect, IL 60056
  • (847) 386-8887
Why Choose Intelligent Service?

Chicago Plumbing Professionals with Integrity

We care about your home just as much as you do, and we approach every HVAC or plumbing project with our five core principles in mind.

Safety First for All

Safety First for All

To maintain a safe environment for our family and yours, our technicians are drug-tested, manufacturer- and OSHA-trained, and EPA-licensed.

Superior Service

Superior Service

Our superior service guarantee drives us to always confirm appointments, arrive on time, keep homes clean, and work efficiently.

Positive Workplace

Positive Workplace

Instead of hiring subcontractors, we invest in creating a collaborative, fulfilling work environment so that we can retain top talent.

Exceptional Integrity

Exceptional Integrity

Our employees are not commission-based; they’re paid a fair wage and full benefits so they can act with integrity instead of high-pressure sales tactics.

Think Twice, Act Once

Think Twice, Act Once

We carefully weigh all Chicago HVAC solutions before choosing the right one. Once installed, we back our work with a forever guarantee.