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Our Intelligent Guarantees

 

No-Breakdown Guarantee!

We completely understand the inconvenience of having your furnace break down unexpectedly. That’s why we proudly offer a no-breakdown guarantee on all of our Furnace Tune-Ups, ensuring that you don’t have to worry about any unexpected breakdowns. In the unlikely event that something goes wrong, we will fix it free of charge (as long as you follow one of our recommendations if any problems are found). Choose our no-breakdown guarantee and experience the peace of mind that comes with having a reliable and long-lasting furnace.

We value your home guarantee

Our Service Experts use floor-protecting shoe covers and tarps to protect your home. We make sure they leave your home's interior in the same condition it was in before they arrived. If we don't get it to your satisfaction, we will clean your home.

We value your safety guarantee

Our Service Expert will arrive in an Intelligent truck, wearing an Intelligent uniform. All of our Service Experts carry identification cards, which you may ask to see before letting them in your home. Intelligent is fully licensed and insured for your safety and protection.

We value your time guarantee

Our call center is open 24 hours a day, 7 days a week. Our experienced Customer Service Representatives will help schedule an appointment that is convenient for you. We also offer easy online scheduling. Before our Service Expert arrives at your appointed time, we will give you a call so you don't have to waste your valuable time waiting or worrying. 

“no lemon” guarantee

Manufacturers have admitted that 3% of their equipment comes from the factory with some kind of defect. We guarantee that when the equipment we have installed is maintained and operated in accordance with the manufacturer's operation and maintenance manuals, should your compressor or heat exchanger fail in the first five years, we will replace it with a brand new current model free of charge.

workmanship guarantee

Our Service Experts are the best in skill, attitude, and workmanship. We provide ongoing training keeping them up to date with new market developments. That means you get the most knowledgeable Service Expert in the business. They will care for your home and complete the job in a timely manner with precision. They will clean up when they are finished and will take personal responsibility for your satisfaction. They will not smoke or use profanity in or near your home and are drug-free. 

lifetime replacement guarantee

Intelligent Service warrants and guarantees to the original purchaser, that should a Customer accept and purchase Intelligent's recommended repair, such repair shall be free from defect in materials and workmanship under normal use and conditions for as long as the customer owns the residence in which the recommended repair was provided or until the Unit in which the Covered Repair was performed, if applicable, is replaced. 

we value your satisfaction guarantee

We agree to accept responsibility for your complete satisfaction with the materials we use and the workmanship we provide. During the first year, if you are dissatisfied with our service or our people for any reason, we will do whatever it takes to make it right and correct the problem to your satisfaction. 

 

Real Proof That Smart Service Works

    “Highly recommended and will definitely contact Intelligent Service again.”
    Anthony C. was the technician who came to service my refrigerator and he was amazing. Very professional, polite and knowledgeable about the service I needed. I had a new refrigerator installed a few days ago and needed assistance with the waterline. Anthony explained exactly what needed to be done an
    - Dorothy M.
    “Clearly this company has all of their ducks in a row, and can be trusted.”
    At 3:00 in the morning my sump pump inverter started kicking on continuously, and I called they had a 24-hour hotline available. I chose to wait until normal business hours to have somebody come out, and they came out within 2 hours of opening. My technician was knowledgeable, gave me great advice, found the problem instantly, and then replaced it within an hour.
    - T. Duncan
    “I would fully recommend Intelligent to anyone with an old home that perhaps was not updated correctly in the past- and needs a creative thinker to solve your weird plumbing problems.”
    Edgar from Intelligent Service was the best plumber I've ever had. He was kind, courteous, and a great problem solver. As with most repair jobs, once you open that wall, a million unexpected things go wrong. Edgar solved every problem and did so in a way that kept the job from turning into a massive beast of torn out tile or cut-outs behind cabinets, blah blah blah. I would fully recommend Intelligent to anyone with an old home that perhaps was not updated correctly in the past- and needs a creative thinker to solve your weird plumbing problems.

    Also- the person who called me to schedule everything and check on times was very well spoken, kind, and competent- something I unfortunately have found lacking in many repair service companies of late. So kudos to the office side of this company as well!
    - Teegan N.
    “Very impressed with Intelligent Plumbing.”
    Have used them in past and this time was just as good as the rest...excellent service! Trevor was our tech and was super friendly, efficient, and capable! Thanks Trevor!!
    - Lisa M.
    “We’ll definitely look to Intelligent Service again for any plumbing issues. Thank you so much!”

    Brian was very friendly and knowledgeable. He explained the problem, our options, and what his recommendations were. He worked very fast, too, and we ended up paying a little less than what was originally estimated. He also made sure everything was put back together and even cleaned up afterwards. We are very happy with his service and appreciate his professionalism. We’ll definitely look to Intelligent Service again for any plumbing issues. Thank you so much!
    - Alyssa J.
    “Quick appointment and arrival, honest assessment of the work to be done and a fair price.”
    Situation was resolved quickly and everything is back to working as usual. Lowden is a great technician and a nice guy. I highly recommend Intelligent Service.
    - Jim Z.
    “I will continue to use their services for years to come.”
    I've called Intelligent Plumbing quite a few time over the last 8 years for any plumbing related issues I had around the house abd must say that every single time they have been honest, courteous, and professional. They came in, repaired what needed to be fixed, and made sure the work are was clean before leaving. I've had great interactions with the techs that came to repair the issues and I will continue to use their services for years to come.
    - Nyght O.
    “If we ever need home services again, we will book with Intelligent Services.”
    Friendly, knowledgeable service tech swapped out our old toilet with a new one, expertly and effortlessly. Anthony rocks! (Our dog thinks so, too!) If we ever need home services again, we will book with Intelligent Services. Top notch!!!
    - Angelique C.
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