Our Intelligent Guarantees
No-Breakdown Guarantee!
We completely understand the inconvenience of having your furnace break down unexpectedly. That’s why we proudly offer a no-breakdown guarantee on all of our Furnace Tune-Ups, ensuring that you don’t have to worry about any unexpected breakdowns. In the unlikely event that something goes wrong, we will fix it free of charge (as long as you follow one of our recommendations if any problems are found). Choose our no-breakdown guarantee and experience the peace of mind that comes with having a reliable and long-lasting furnace.
We value your home guarantee
Our Service Experts use floor-protecting shoe covers and tarps to protect your home. We make sure they leave your home's interior in the same condition it was in before they arrived. If we don't get it to your satisfaction, we will clean your home.
We value your safety guarantee
Our Service Expert will arrive in an Intelligent truck, wearing an Intelligent uniform. All of our Service Experts carry identification cards, which you may ask to see before letting them in your home. Intelligent is fully licensed and insured for your safety and protection.
We value your time guarantee
Our call center is open 24 hours a day, 7 days a week. Our experienced Customer Service Representatives will help schedule an appointment that is convenient for you. We also offer easy online scheduling. Before our Service Expert arrives at your appointed time, we will give you a call so you don't have to waste your valuable time waiting or worrying.
“no lemon” guarantee
Manufacturers have admitted that 3% of their equipment comes from the factory with some kind of defect. We guarantee that when the equipment we have installed is maintained and operated in accordance with the manufacturer's operation and maintenance manuals, should your compressor or heat exchanger fail in the first five years, we will replace it with a brand new current model free of charge.
workmanship guarantee
Our Service Experts are the best in skill, attitude, and workmanship. We provide ongoing training keeping them up to date with new market developments. That means you get the most knowledgeable Service Expert in the business. They will care for your home and complete the job in a timely manner with precision. They will clean up when they are finished and will take personal responsibility for your satisfaction. They will not smoke or use profanity in or near your home and are drug-free.
lifetime replacement guarantee
Intelligent Service warrants and guarantees to the original purchaser, that should a Customer accept and purchase Intelligent's recommended repair, such repair shall be free from defect in materials and workmanship under normal use and conditions for as long as the customer owns the residence in which the recommended repair was provided or until the Unit in which the Covered Repair was performed, if applicable, is replaced.
we value your satisfaction guarantee
We agree to accept responsibility for your complete satisfaction with the materials we use and the workmanship we provide. During the first year, if you are dissatisfied with our service or our people for any reason, we will do whatever it takes to make it right and correct the problem to your satisfaction.
Real Proof That Smart Service Works
-
Just had an auto-water shutoff (Flologic) installed by Johnny. He quoted a fair price and we were able to get the work scheduled a few days later. He was professional and courteous. Overall a great experience and would definitely recommend.- Ben H.
-
Edgar from Intelligent Service was the best plumber I've ever had. He was kind, courteous, and a great problem solver. As with most repair jobs, once you open that wall, a million unexpected things go wrong. Edgar solved every problem and did so in a way that kept the job from turning into a massive beast of torn out tile or cut-outs behind cabinets, blah blah blah. I would fully recommend Intelligent to anyone with an old home that perhaps was not updated correctly in the past- and needs a creative thinker to solve your weird plumbing problems.- Teegan N.
Also- the person who called me to schedule everything and check on times was very well spoken, kind, and competent- something I unfortunately have found lacking in many repair service companies of late. So kudos to the office side of this company as well! -
“Intelligent service went well beyond expectations.”- Ari B.
-
“They excel in Customer Service!”- Laurie M.
-
- Heather R.
Once again a very pleasurable technician was here. He not only explained before what was needed to be done but after showing me what he did and why. I’m very pleased with this company! I appreciate knowing ahead of time who was coming and then followed up with a call telling me when he would arrive. Thank you!
-
“He prioritizes customer service and devises a plan that is best for the homeowner!”- Javeria A.
-
Our water heater was starting to leak, after having a consultation of our options with a tech, we ordered the replacement for installation. The technician was informative of his steps and provided the pricing & cleaned up the area and explained anything new.- Ann I.
-
Friendly, knowledgeable service tech swapped out our old toilet with a new one, expertly and effortlessly. Anthony rocks! (Our dog thinks so, too!) If we ever need home services again, we will book with Intelligent Services. Top notch!!!- Angelique C.
We make it simple to get the comfort your home needs today, with payment plans that fit your budget and lifestyle.