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Giving Back: Our Commitment to Doing What’s Right

In the spirit of giving back and supporting families in need, we are working towards launching our new initiative—the “Do What’s Right” Program. Through this program, Intelligent Service plans to give away 1 free furnace and 1 free air conditioning system each year to deserving individuals or families in our local community.

While this program is still in development, our goal is simple: to provide comfort and peace of mind to those facing financial hardships, unexpected life challenges, or health concerns. Heating and cooling are essential for safe, comfortable living in Chicago’s unpredictable weather, and no family should have to go without them.

As a company built on integrity and treating customers like family, giving back has always been part of who we are. Our founder, Bob Kerr, and now his son Jason Kerr, have always believed in doing what’s right—even when no one is watching. This mindset drives our commitment to safety, fair pricing, and honest service.

The “Do What’s Right” Program reflects this mission. By offering critical HVAC equipment free of charge to those who need it most, we hope to create meaningful change and ease burdens for hardworking families throughout the Chicago area.

At Intelligent Service, we believe in using our skills and resources to uplift our community through HVAC and plumbing services and compassionate action. The “Do What’s Right” Program is one way we aim to give back and make a lasting difference.

As we move forward with this exciting new chapter, we invite our customers, friends, and partners to stay tuned and join us in spreading warmth and comfort where it’s needed most.

Want to learn more or be part of our community efforts?
Contact Intelligent Service today to learn how you can get involved or help us identify deserving recipients for the upcoming “Do What’s Right” Program.

Real Proof That Smart Service Works

    “Outstanding service!”
    Our tech took the time to explain the work required for our plumbing. I’ve worked with other companies over the years, and this company goes above and beyond as far as customer service.
    - Scott S.
    “Intelligent Service has my business for life.”
    Both John and Trevor are wonderful people, and great at what they do. I cannot give them anything less than a 5. I would give them both a ten if I could. Very professional service and very personable people. I know that my plumbing and my HVAC has been done right.
    - Pamela S.
    “They've earned a customer for life!”
    I'm new to the Mount Prospect area and am very happy to have stumbled upon Intelligent Service for my plumbing, heating, and cooling needs. I am a first-time homeowner and used Intelligent to fix several of the problems that were found on our home inspection. Every single person who has come to my home from Intelligent has been super kind, knowledgeable, and excellent at what they do. As a woman, I also love that they send a picture of the service technician you can expect to come to your home as an added safety feature.
    - Kelly C.
    “Clearly this company has all of their ducks in a row, and can be trusted.”
    At 3:00 in the morning my sump pump inverter started kicking on continuously, and I called they had a 24-hour hotline available. I chose to wait until normal business hours to have somebody come out, and they came out within 2 hours of opening. My technician was knowledgeable, gave me great advice, found the problem instantly, and then replaced it within an hour.
    - T. Duncan
    “I will be using this company again.”
    James was very thorough at checking for issues. It turned out all we needed was silicon caulk that a previous contractor had omitted. So the cost was minimal and there was no up selling.
    - Steve S.
    “Knowledgable & Patient”
    “He prioritizes customer service and devises a plan that is best for the homeowner!”
    - Javeria A.
    “I would fully recommend Intelligent to anyone with an old home that perhaps was not updated correctly in the past- and needs a creative thinker to solve your weird plumbing problems.”
    Edgar from Intelligent Service was the best plumber I've ever had. He was kind, courteous, and a great problem solver. As with most repair jobs, once you open that wall, a million unexpected things go wrong. Edgar solved every problem and did so in a way that kept the job from turning into a massive beast of torn out tile or cut-outs behind cabinets, blah blah blah. I would fully recommend Intelligent to anyone with an old home that perhaps was not updated correctly in the past- and needs a creative thinker to solve your weird plumbing problems.

    Also- the person who called me to schedule everything and check on times was very well spoken, kind, and competent- something I unfortunately have found lacking in many repair service companies of late. So kudos to the office side of this company as well!
    - Teegan N.
    “Quick appointment and arrival, honest assessment of the work to be done and a fair price.”
    Situation was resolved quickly and everything is back to working as usual. Lowden is a great technician and a nice guy. I highly recommend Intelligent Service.
    - Jim Z.
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