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Problems Solved, The Intelligent Way.
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Video introducing Intelligent Service, a trusted name in Mount Prospect's plumbing and HVAC industry.

Plumbing, Heating & Cooling Services in Mount Prospect

Is your plumbing giving you problems? Has your water heater stopped working or your pipe sprung a leak? These are all issues that can cause tremendous stress for home and business owners, but they’re just what our team at Intelligent Service is ready and able to handle. We have been a trusted name in Chicago’s plumbing, heating, and air conditioning industries since opening our doors back in 1979. 

At Intelligent Service, we believe a job isn’t just about fixing a problem; it’s about solving it the right way. Our team approaches every project with an open mind for thoughtful planning, technical precision, and a creative approach to solving your problem. This means implementing time and cost-effective solutions that respect your home and help it be the best it can be. 

From the moment you contact us, you’ll experience a streamlined, customer-first process that reflects our core values: integrity, craftsmanship, and care. From HVAC repairs to full drain replacements, our team delivers smart, efficient solutions backed by decades of hands-on experience. 

Call Intelligent Service at (847) 393-0853 today to schedule service! We’re available 24/7 for emergencies, including nights and weekends.

Real Proof That Smart Service Works

    “Their staff that they sent us were pretty good and clear.”

    They informed us what they could do and what options were an available going forward to avoid further issues. They provided us with a reasonable rate after observing the type of problem and if we were okay with the plumber going ahead and fixing issue. He took his time and was pretty thorough.

    - Rich J.
    “I would fully recommend Intelligent to anyone with an old home that perhaps was not updated correctly in the past- and needs a creative thinker to solve your weird plumbing problems.”
    Edgar from Intelligent Service was the best plumber I've ever had. He was kind, courteous, and a great problem solver. As with most repair jobs, once you open that wall, a million unexpected things go wrong. Edgar solved every problem and did so in a way that kept the job from turning into a massive beast of torn out tile or cut-outs behind cabinets, blah blah blah. I would fully recommend Intelligent to anyone with an old home that perhaps was not updated correctly in the past- and needs a creative thinker to solve your weird plumbing problems.

    Also- the person who called me to schedule everything and check on times was very well spoken, kind, and competent- something I unfortunately have found lacking in many repair service companies of late. So kudos to the office side of this company as well!
    - Teegan N.
    “I’m very pleased with this company!”

    Once again a very pleasurable technician was here. He not only explained before what was needed to be done but after showing me what he did and why. I’m very pleased with this company! I appreciate knowing ahead of time who was coming and then followed up with a call telling me when he would arrive. Thank you!

    - Heather R.
    “Will use Intelligent every time we have a plumbing need.”
    Our water heater was starting to leak, after having a consultation of our options with a tech, we ordered the replacement for installation. The technician was informative of his steps and provided the pricing & cleaned up the area and explained anything new.
    - Ann I.
    “Intelligent Service has my business for life.”
    Both John and Trevor are wonderful people, and great at what they do. I cannot give them anything less than a 5. I would give them both a ten if I could. Very professional service and very personable people. I know that my plumbing and my HVAC has been done right.
    - Pamela S.
    “Go-To Team”
    “They excel in Customer Service!”
    - Laurie M.
    “I will be using this company again.”
    James was very thorough at checking for issues. It turned out all we needed was silicon caulk that a previous contractor had omitted. So the cost was minimal and there was no up selling.
    - Steve S.
    “Intelligent Plumbing truly saved the day for us!”
    On one of the coldest days of the year, our furnace was barely working, and we were starting to worry. They responded quickly, diagnosed the issue efficiently, and got everything running smoothly again. We’re so grateful for their help and highly recommend them to anyone in need of HVAC services!
    - Arun

Smart Thinking, Reliable Service

  • Old-School Service
    We blend today’s best tools and technology with the timeless values of reliability, respect, and genuine neighborly care.
  • Integrity First
    We believe in doing what’s right—not what’s easy. From transparent pricing to honest recommendations, we put integrity at the center of every service call.
  • Skilled Craftsmanship
    Our licensed professionals bring both expertise and pride to every repair, installation, and tune-up, ensuring work that stands the test of time.
  • Customer-First Care
    From first call to final handshake, we focus on making your experience simple, stress-free, and tailored to your home’s needs.

Keeping Your Home Comfortable, Year-Round

Your One-Call Problem Solving Partner

Being a service provider who handles everything from simple repairs to major overhauls, new installations, and complex remodels is a demanding challenge. However, we’re confident we have the tools and the team to rise to whatever your property may need. We always use premium materials because we know there is no substitute for quality and no excuse for cutting corners. If we want our work to last, we need to use the right materials and do the job to the highest workmanship standards. 

You can turn to us for assistance with anything your plumbing or HVAC system needs, including:

We may be a little bit old school when it comes to how we treat our customer service. However, we believe that some old-fashioned approaches are timeless because they’re the right way to do things. Our customers agree—check out our reviews that friends and neighbors have left for us to see what they have to say for yourself. 

Likewise, we always hold ourselves to high standards in our ever-evolving industry, and continuously undergo training to take on new challenges in rapidly improving and evolving HVAC and plumbing technology. Our skilled professionals live and work in our neighborhoods, including Arlington Heights, Buffalo Grove, Des Plaines, Lake Zurich, and Palatine. Each job we take is our own way of making it more efficient, more reliable, and a better and more beautiful place to live.

Whether you need an annual tune-up or a major overhaul, contact Intelligent Service for an appointment today!

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